Mortgage problem-solving for Realtors

When the loan gets complicated, bring it here.

Fairway Loan Rescue 911 gives challenging mortgage scenarios a focused second look, so you can protect momentum, ask better questions, and help your client understand possible next steps.

Not every difficult loan is a dead end.
Bring us the hard ones

Common challenges we review

A second opinion can help clarify whether another financing path, more documentation, or a different next step may be appropriate.

01
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Complex income

Self-employed, 1099, bank-statement, variable, or layered income that needs a more thoughtful review.

02
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Credit questions

Limited traditional credit, recent credit events, or a profile that may need a different path forward.

03
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Declined elsewhere

A previous decline or a file that deserves a fresh, scenario-specific second look.

04
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Underwriting friction

Appraisal, property, documentation, or underwriting complications putting a transaction at risk.

05
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Non-QM options

Alternative financing scenarios that may fall outside standard agency guidelines.

06
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Investor financing

Investment-property, cash-flow, and other real-estate financing situations requiring specialized review.

Available products, terms, and eligibility vary. Scenario review is not an approval, commitment to lend, or final credit decision.

Scenario reviews are informational and do not constitute a loan application, approval, commitment to lend, or offer to enter an agreement. Eligibility depends on applicable program requirements and review of credit, income, documentation, and property. Programs and terms may change, and availability varies by state and loan amount. Additional restrictions may apply. Fairway is independent of government agencies.

Simple handoff. Thoughtful review.

Three steps from question to next step

1

Submit the scenario

Complete the quick form with the challenge. In production, the scenario is stored securely before authorized lending-team members receive a server-side notification.

2

Complete the secure application

When appropriate, the borrower applies through the approved Fairway experience and provides documents through the secure borrower portal.

3

Receive a response

Our team aims to provide an initial response within 24 hours with potential paths, follow-up questions, or suggested next steps.

Start the conversation

One clear summary can save a deal from a premature “no.”

Tell us what’s getting in the way. Keep it high level and borrower-safe; the team can coordinate secure follow-up if more information is needed.

One-minute scenario review

Give us the headline. We’ll take it from there.

By entering your contact information, you are providing express written consent for Fairway Independent Mortgage Corporation to contact you at the email and number you provided via telephone, mobile device, automated means like autodialing, text SMS/MMS and pre-recorded messages, even if you are registered on a corporate, state, or federal Do Not Call list. You are also acknowledging and agreeing to our terms of service (https://www.fairway.com/legal/terms-of-use) and privacy policy (https://www.fairway.com/legal/privacy-policy). Consent is not required to use our services.
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Keep sensitive information out of this form. Do not enter Social Security numbers, dates of birth, account numbers, bank statements, tax returns, or borrower documents.

Submitting does not constitute a loan application or promise of approval.

Open the secure Fairway application ↗

Ready to apply? Continue through Fairway’s approved secure application.

JK
Your lending partner

Jon Knight

Senior Loan Officer, Gatz-Knight Team

A practical second-look resource for Realtors navigating complicated mortgage scenarios in Carmel, IN and the surrounding market.

Send a scenario